Washington Post: "What happened to Whataburger?"

[Longhorn Gunner]

Second link gives a summary from the writer if you don't want to login to WaPo.

Essentially, since the Dobson family sold Whataburger to the Chicago-based PE firm BDT Capital Partners in 2019, there has been a surge in complaints about the service/quality from Texans. CEO acknowledged service issues but he claims there have been no changes to food ingredients/burgers.

 

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